Returns + Exchanges
⌚️ WATCHES - UPDATED FOR HOLIDAYS!
Unworn + protective film still on? You can:
- Exchange for something else
- Get Store Credit
- Get a refund to your original payment method
11.13.25 HOLIDAY UPDATE: We understand that you might be buying a watch as a gift, and don't want you to feel like you're stuck if it doesn't work for the recipient. So, we will be honoring returns and exchanges until 14 days after Christmas, so you will have until January 5, 2026 to submit your return/exchange request!
This applies to all orders placed on or after 11.13.25.
Film removed = final sale.
Custom = final sale.
Warranty issue? File a claim here, and we’ll send a label for repair/replacement.
🚚 RETURN SHIPPING
→ Free Return Shipping for items covered in above policies
🚫 FINAL SALE
No returns on:
🚚 RETURN SHIPPING
→ Free Return Shipping for items covered in above policies
🚫 FINAL SALE
No returns on:
- Items marked final sale
- Deeply discounted items (>49%)
🌍 INTERNATIONAL
Duties/customs paid at checkout = non-refundable.
Contact your local customs office directly.