There are many reasons a package may appear stuck in a location! If your package is stuck at the point of origin, this could mean that the driver forgot to scan the box when it was picked up. If this happens, the tracking will not update until it has reached the delivery point! We know this isn't very pleasant, but please give five business days for the tracking to update in this case because it is likely on the way! If your package tracking says “arriving late,” there is a delay at one of the hub locations your package is traveling through. Unfortunately, we see some of the most prolonged delays we have ever seen in shipping due to labor shortages and other factors. We have found that if a package says “arriving late,” it is still on the way, but it will take longer than usual to arrive. If your package says “missing” or “damaged in transit,” please email email@example.com, and we can help you find a resolution!