King Cake Hoodie in "Cream Cheese"

Hey Cecily! First of all, thank you so much for your feedback. I'll admit I was super bummed bc this is the first thing I read when I woke up today, but it's not your job to protect my feelings lol. I'm really sorry the King Cake Hoodie didn't make it in time for Christmas. As you might know, I got absolutely crushed by production and shipping delays around the holidays, and then right in the middle of it all half of the staff that does the production got COVID. So, needless to say, this is not the experience I want for any customer. We did develop a system at the beginning of this year to make sure this never happens again, so there is at least a silver lining for future customers. I tried to call you earlier to see what I could do to remedy this, but I didn't get a hold of you. Please call or text me at 917-655-6288 when you have a chance, and I'll see what I can do to make you happy!

Best,
Matt